Botégo has a wide range of products and services all of which offer cost reduction and customer satisfaction.
Smart virtual assistants: Botégo's smart virtual assistants answer questions and navigate the customer through the website as they do so, making information retreival faster and more convenient. Those virtual characters may also be used as a word of mouth advertising tool, as they offer an enjoyable experience.
Call center knowledgebase software: Retrieving information via the Botégo call center tool is as easy as entering a few letters. Questions containing that term are listed immediately. Botégo call center solution has been used on mission-critical operations for our clients in the finance and telecom sectors, significantly decreasing their response time.
Semantic autoresponders: How many e-mails does your customer service dept. receive? You'd be surprised to know how many of them could be filtered with this product.
Botégo
PO BOX 22507
Alexandria VA USA Phone#: 703 348 7199
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